theorder.co.uk : Mobile Phones
Celebrating 14 Years on the internet
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Help is at hand. If you need to contact us regarding adeal that you have seen or an order that you have placed already - Then this is the place to get your answers !

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To place an order:

Orders can only be placed through our website which is 100% secure and open for business 24 hours a day, seven days a week. Please note that because our website IS our business, we monitor and update it constantly throughout the day - 7 days a week.

In order to achieve a faster turn-around time for each and every order we recieve and to eliminate human error we no longer accept orders via telephone. To order your phone online you will require the following:

  • A valid UK debit or credit card in your own name & registered to your home address / place of residence.
  • For contract / pay monthly handsets we shall require your bank details - the account number (8 digits) & sort code (6 digits) from which the monthly bill shall be settled via direct debit. Please note that this does not apply to Sim Free handsets.

    What happens next ?

    Once you have placed your order, you will recieve an automated e-mail within a couple of minutes confirming the product ordered, an order reference number and your contact details.
    Your order will then be processed & ready for despatch typically within 2 to 3 hours of the order being placed. You will be notified via e-mail once your order is complete.

    If you have any further queries or wish to ask about an order already placed then simply select an option from the contact form below and we shall endeveour to answer you as quickly as possible.
 
 
Contact Us

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Company Delivery Address, Returns & correspondence

The Order
 Co Uk Ltd
Unit 22-27 Cooper Road
Brunel Way,
Thornbury,
Bristol
BS35 3UW
Registered in England & Wales - No 05700537
VAT No 877305890

Companies House Registered address

1 Long Street
Tetbury
GL8 8AA